These are just approximate, please make sure you place your orders by 12pm on these days if you want it in time for the holidays*

*We CANNOT guarantee that you will receive your orders before the holidays, as this is the responsibility of the courier company*

 

 

We are working extra hard to dispatch all orders as quickly as they come in. Please allow extra time to receive your order, as couriers around the country are extremely busy this time of year due to increased volume. For rural deliveries please allow an additional 5-10 days.

As you are aware, we have brought back local pickup in the Auckland Region. If you place a pick up order, please allow 48 hours for your order to be processed and ready for pickup as we are extra busy this time of year.

Once you have placed an order with us, you will receive an email confirmation with your order details. Please check your spam/junk folder in case it is not in your inbox.

Once your order is shipped, an email is automatically sent to you with tracking information.

Make sure you select the correct shipping option so we can process your order quickly.

If your parcel was damaged in transit, please take a picture so that we may file a claim with the courier company. Email senseoramacandles@gmail.com with your order details, and we will take care of it.

Please email senseoramacandles@gmail.com and we will get back to you as soon as possible.